AwanBiru Technology Berhad - Annual Report 2021

Principle 2: Stakeholder Engagement and Disclosure Facilitating Shifts towards Modern Workplace In the financial year under review, we have co-hosted a live webinar with our partner Skillsoft, as a knowledge sharing platform in paving the way for our customers and stakeholders towards digital transformation. Participated by 292 individuals from 121 agencies across Malaysia, including National Institute of Public Administration and Leadership Institute of Sarawak Civil Service, we unravel digital transformation whilst casting away uncertainties by showcasing successful case studies of some companies in transforming their respective workplaces. Challenges and gaps were discussed in the engagement including development of digital dexterity, digital learning as well as change management as key success factors for digital transformation. Fixated to empower their digital transformation, we have also provided complimentary access to our digital learning platform for all participants to experience digital learning and upskilling first hand, with hope that it will illuminate the way in their transformative journey. Doing Well by Enabling Effective Partnerships and Maintaining Customer Satisfaction In line with our second sustainability principle, we have kept ourselves abreast of current and emerging issues which concern our stakeholders through regular engagements with them. With emphasis on enabling effective partnerships and maintaining high customer satisfaction levels, we have consistently engaged our stakeholders which includes both the government and private sector to enable their digital transformation by pooling collective knowledge, expertise, and resources. By doing so, we have managed to address the current key issues which have leaned towards adapting to the uncertainties and volatility that comes with digitalisation. Our focus in engagement embodies both our long-standing commitment to ensure our stakeholders keep pace with the disruptions, and our vision to secure a stable footing in driving sustainable recurring revenues. Questions, opinions and ideas were exchanged back and forth between our subject matter representatives and the participants as the webinar went about actual and effective applications of digital transformation in real-world practices. Sustainability | Awantec 57 Annual Report 2021